Utility Billing and Services
Introducing Pay by Phone. Call 1-855-735-5616 to use this automated service. Pay using MasterCard, VISA or Discover.
PLEASE NOTE: The City of O’Fallon bills a Utility Deposit to all new Water, Sewer and/or Trash accounts.
Registration and/or Disconnection of Utility Services
Register for service(s): Learn the City of O'Fallon services available at your business or residence. If eligible for O'Fallon service(s), you may continue to online registration.
Disconnect service: Please note, one business day notice is needed to disconnect any service. Business hours are Monday – Friday, 8:00 a.m. to 2:30 p.m.
Please note: You must download the PDF to interact with the fillable fields. The form is not fillable from your browser.
Pay for O'Fallon services, including O'Fallon Water and Sewer and Environmental Services. You may also pay Municipal Court citations online.
Call 1-855-735-5616 toll-free to use this automated service to pay your O'Fallon Water & Sewer and Environmental Services bill(s). Pay using MasterCard, VISA or Discover.
For customers who have already established City of O'Fallon provided utility services, you may register for Paperless E-Billing. Please note this service is not for use by Home Owners Associations (HOAs).