Introducing Pay by Phone. Call 1-855-735-5616 to use this automated service. Pay using MasterCard, VISA or Discover.
PLEASE NOTE: The City of O’Fallon bills a Utility Deposit to all new Water, Sewer and/or Trash accounts.
Utility Tax Rebate Program
The 2024 application for utility tax rebates will be accepted at City Hall beginning May 1, 2024 and ending May 31, 2024. Applications received after this date cannot be accepted. You must bring in proof of age, a completed income tax return for 2023 and a copy of your utility bills from January 1, 2023-December 31, 2023.
The program is for residents 65 and older, and disabled residents. If you are a disabled resident, then you must also bring an official document showing that you are determined to be totally disabled by the Social Security Administration. The updated income limitations of $56,250 for single households and $64,300 for married.
Registration and/or Disconnection of Utility Services
Register for service(s): Learn the City of O'Fallon services available at your business or residence. If eligible for O'Fallon service(s), you may continue to online registration.
Disconnect service: Please note, one business day notice is needed to disconnect any service.
Utilities Disconnect Form (PDF)
Please note: You must download the PDF to interact with the fillable fields. The form is not fillable from your browser.
Payment Options
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Pay for O'Fallon services, including O'Fallon Water and Sewer and Environmental Services. You may also pay Municipal Court citations online.
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Call 1-855-735-5616 toll-free to use this automated service to pay your O'Fallon Water & Sewer and Environmental Services bill(s). Pay using MasterCard, VISA or Discover.
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For customers who have already established City of O'Fallon provided utility services, you may register for Paperless E-Billing. Please note this service is not for use by Home Owners Associations (HOAs).