Introducing Pay by Phone. Call 1-855-735-5616 to use this automated service. Pay using MasterCard, VISA or Discover.

PLEASE NOTE: The City of O’Fallon bills a Utility Deposit to all new Water, Sewer and/or Trash accounts.

Registration and/or Disconnection of Utility Services

Register for service(s):  Learn the City of O'Fallon services available at your business or residence. If eligible for O'Fallon service(s), you may continue to online registration.

Register for Service

Disconnect service:  Please note, one business day notice is needed to disconnect any service. Business hours are Monday – Thursday, 8:00 a.m. to 2:30 p.m.

Utilities Disconnect Form (PDF)

Please note: You must download the PDF to interact with the fillable fields. The form is not fillable from your browser.


Payment Options

  • Pay for O'Fallon services, including O'Fallon Water and Sewer and Environmental Services. You may also pay Municipal Court citations online.

    Pay Bills Online

  • Call 1-855-735-5616 toll-free to use this automated service to pay your O'Fallon Water & Sewer and Environmental Services bill(s). Pay using MasterCard, VISA or Discover.

  • For customers who have already established City of O'Fallon provided utility services, you may register for Paperless E-Billing. Please note this service is not for use by Home Owners Associations (HOAs).

    Register for Paperless E-Billing


City of O'Fallon Utility Charges and Fees