We take pride in providing the highest quality law-enforcement services; therefore, we welcome your comments and feedback. Please use the link at the bottom of this page to file a complaint/criticism.
What is considered a personnel complaint?
A complaint of wrong doing or inappropriate action on the part of any employee of the O'Fallon Police Department.
How do I file a complaint?
When a person has a complaint against a police department employee, the complaint may be filed in person, by telephone, by email, or by completing the complaint form on this page and sending it to the Chief of Police. This form also is available at the O'Fallon Justice Center.
What types of complaints will be taken?
Complaints alleging disagreements on traffic or parking tickets or probable cause for an arrest are examples of complaints that may not be taken. These are decisions for the courts to determine and not subject to review by the O'Fallon Police Department.
Who is responsible for investigating complaints?
In most cases, the employee's immediate supervisor will conduct the investigation with the disposition being forwarded to the Chief of Police.
Will the police department employee be told about the complaint?
Yes. As is the case with any punitive process, the accused is afforded the right of knowing what he/she is accused of and who the accuser(s) are. This is done in fairness to the employee just as it is for any other person.
How long will the investigation take?
Whenever possible, the investigation will be completed within thirty days unless unusual circumstances warrant an extension.
Will I be told how the complaint was resolved?
Once the investigation is completed, the complainant will be notified of the findings. Because of privacy laws, specific facts and disciplinary actions will not be revealed.
What are the department's various ways of classifying its findings?
The alleged incident did occur, but the actions of the officer were justified, legal and proper, or;
The officer's behavior was consistent with agency policy, but there was a policy failure.
2. Not involved: The employee was not present at the time of the alleged misconduct.
3. Sustained: The investigation disclosed sufficient evidence to the clearly sustain the allegation.
4. Not sustained: The investigation failed to disclose sufficient evidence to the clearly sustain or disprove the allegation.
5. Unfounded: The investigation indicated the alleged event did not occur.
What if the allegation turns out to be false?
If the complaint is made in a good faith belief of truth and the department member is exonerated, the case will be ended. However, if it is determined the allegation was intentionally falsely made or intended to discredit or embarrass the department member, you may be subject to criminal changes or civil remedies.
What if my complaint is about a civil rights violation?
A person who wishes to file a complaint involving violations of civil rights may also choose to make his/her complaint with the U.S. Department of Justice by contacting your local F.B.I. office.