Q:

What roads are cleared by the City of O’Fallon’s crews?

A:

The City of O’Fallon is responsible for clearing most streets in O’Fallon’s City Limits, including major thoroughfares such as Mexico Rd, Feise Rd, and Bryan Rd.

However, several Interstate and State Highways bisect O’Fallon, including I-70, I-64, Hwy. K, Hwy. N, Hwy. 79, Hwy. DD, South 364 Outer Road, Technology Drive, East and West Terra Roads some parts of Veterans Memorial Parkway. These roads are controlled by the State of Missouri and are the responsibility of the Missouri Department of Transportation (MoDOT). The City of O’Fallon cannot clear these areas. If you have questions or concerns about these roads, please contact MoDOT at 1-888-ASK MODOT (1-888-275-6636) or 314-275-1500.

Q:

How can I keep my driveway and mailbox from being snowed-in by plowing?

A:

Unfortunately, there is no perfect solution to preventing snow from being plowed up to your mailbox and driveway, but you can minimize the possibility.

Make room for snow discharged by plows by clearing the snow from the end of your driveway and along your curb, especially the area to the left of your driveway, when facing the street from the front of your house.

Q:

Which streets are cleared first?

A:

Snow removal personnel are dispatched to residential areas when snow begins to accumulate; however, the City puts an emphasis on clearing major thoroughfares – Mexico Rd, Feise Rd, Bryan Rd. etc – first

Q:

I see neighbors and some businesses clearing driveways and pushing the snow back onto the street. Can I do the same?

A:

The City has the daunting task of clearing nearly 700 lane miles of streets and 1,100 cul-de-sacs after a winter storm. Homeowners or businesses who push snow back into the street make this task even more difficult, increasing the time and cost of snow removal. Additionally, placing snow in a public street is against City ordinance and may result in a fine.

Q:

I live on a cul-de-sac. How will the City deal with the snow on my street?

A:

After last year, the City of O’Fallon heard from residents who live on cul-de-sacs. The residents requested that the City plow the snow into the middle of the cul-de-sac rather than up to their property. As a result of these requests, crews will now plow snow to the middle of the cul-de-sac forming a pile in the center. This should allow for a clear route around the cul-de-sac and easy access to driveways.

Q:

Will the City clean my sidewalk or parking lot?

A:

The City cannot plow privately-owned streets or lots. Residents and business owners are required to keep their own driveways, sidewalks, mailboxes and private streets clear of ice and snow.

Q:

When I park on the street, my car gets buried by snow plows. What can I do?

A:

By City ordinance, no street parking is allowed during winter weather events. No service will be provided if the crews feel they cannot safely plow your street because of parked cars or other obstructions.

Q:

Can I call to report an area that needs plowing?

A:

Yes, O'Fallon's Snow and Ice Removal Center is put into action when the forecast calls for five or more inches of snow, and the snow has begun to accumulate. At that time, you can call 636-379-3826 between 8 a.m. and 8 p.m. for snow or ice removal questions or concerns.

For questions at other times, please call the City's Streets Division at 636-379-3808. Snow removal information also is posted on our homepage.

Q:

Is the City responsible for damage to my mailbox, decorative landscaping or basketball hoop?

A:

If your mailbox or landscaping is damaged by a City-operated snow plow, please contact the City's Streets Division for repairs or replacements. Streets Division phone number 636-379-3808. Because O'Fallon's code prohibits basketball goals and other obstructions from the City's public right–of–way (mid-street to about 10 feet beyond curb), the City will not pay for any damage.

Q:

If I have an emergency, will the City plow my area first so an ambulance can get through?

A:

Call 9–1-1 only in life–threatening emergencies; the dispatcher will contact the O'Fallon Streets Division should an emergency vehicle need access to a snow or ice covered street. For more information, call the Street Division at 636-379-3808.

Q:

How many miles of streets does the City of O'Fallon maintain?

A:

The city has grown tremendously over the past 10 years. As of 2010, approximately 700 lane miles of streets are maintained by the City of O'Fallon.